Privacy Policy
At Velam Safaris, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or engage with our services.
Information We Collect:
-
Personal Information: When you make a reservation or contact us, we may collect personal information such as your name, email address, phone number, and other relevant details.
-
Payment Information: If you make a payment through our website, we may collect payment information, such as credit card details, to process your transaction securely.
-
Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and other usage data.
How We Use Your Information:
-
Provide Services: We use your personal information to fulfill your requests for safari bookings, Kilimanjaro trekking, or other services you engage with us.
-
Communications: We may use your contact information to communicate with you about your bookings, respond to inquiries, send important updates, or provide marketing materials (if you have opted in to receive them).
-
Improve Services: We analyze usage data to enhance and improve our website, services, and customer experience.
Information Sharing and Disclosure:
-
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services to you.
-
Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, legal processes, or governmental requests.
Data Security:
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols and technology to safeguard your data.
Your Choices:
-
Opt-Out: You can choose not to provide certain personal information or opt out of receiving marketing communications from us at any time.
-
Access and Correction: You have the right to access, update, or correct your personal information. Please contact us if you need assistance with this.
Children’s Privacy:
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at info@velamsafaris.com